Last updated: 28-10-2026
The 45-day trial is free. No payment is taken during the trial, so there is nothing to refund. If you do not take a plan after the trial, nothing is charged automatically.
If a new society asks in writing within 7 days of its first yearly payment, the full fee (including GST) is refunded. Charges for special services already completed, such as entering old data, are not refunded.
Renewal fees are not refunded after 7 days. Upgrading mid-year means paying the difference for the remaining period. A downgrade applies from the next renewal; no part-year refund is given.
A society can ask to cancel at any time through the contact page or email. The service continues until the end of the paid period. Download all data before cancelling.
Send the request with the society name, invoice number and reason. An approved refund is paid within 7 to 10 working days by the same method used for payment (or to the society's bank account).
For refunds or cancellation, contact Sosa Ventures Private Limited from the contact page.
